Return Policy

We want you to love what you ordered! Please review the policy below to understand how we handle returns, exchanges, and refunds.

Returns and Exchanges

All sales are final unless your order arrives damaged, defective, or incorrect. Due to the collectible and limited nature of our products, we are unable to accept returns or exchanges for change of mind.

If you received a damaged, defective, or wrong item:

• Contact us within 7 days of delivery at info@tylerjacobsonart.com.
• Include your order number, a description of the issue, and clear photos showing the problem.
• We’ll work with you to resolve it — including replacement or refund if appropriate.

Refunds

Approved refunds will be issued to your original payment method.
Please allow 5-10 business days for the refund to appear, depending on your bank or card issuer.

Shipping costs

Original shipping charges are non-refundable unless the return is due to our error. If a replacement is sent, we will cover shipping costs.

Custom or signed items

All custom, signed, or personalized items are final sale and not eligible for return or exchange except in the case of damage or error.

Questions?

If you have any concerns about your order, reach out to us at [your support email]. We’re here to help!